We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
AWNL offers free international shipping for orders over $100. Please kindly check our different shipping policies depending on your destination area.
If you are in urgent of special requests, please get in touch with our customer service.
Regular: total min. duration: 3-7 business days | total max. duration: 10-15 business days
total min. duration: 7-10 Business days | total max. duration: 15-20 business days
*Usually, 48 to 72 hours after receiving the tracking number from us, you can check the updated shipment information on the websites of corresponding shipping carriers.
Delivery time may be extended if the item you purchased is temporarily out of stock at the warehouse closest to your delivery address or if any unexpected circumstances cause delivery delays.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect your refund within four weeks of giving your package to the return shipper; however, you will receive a refund more quickly in many cases. This period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Contact us at firstname.lastname@example.org or talk to us online to start a return. You must provide photos to prove that the goods are in good condition. If your return is accepted, we’ll send you to return instructions on how and where to send your package. We will not accept a return of Items sent back without first requesting.
Custom products, sale items, or gift cards are non-returnable.