Natural stones, as the name implies, are products of nature. Any variations in texture, color, veining, and pattern are considered natural stones. The weight of natural stones may also vary from one another. These differences and disparities are part of what makes the gemstone unique and beautiful.

Purchasing our product implies that you acknowledge that natural stones vary in pattern, texture, weight and color. The actual gemstone jewellery delivered may differ from the picture(s) shown. You also acknowledge that natural gemstone jewellery ordered at a later date may vary in price and there is no guarantee it will be identical to previous purchases.

No returns, refunds or exchanges after 30 days following the order receipt date will be accepted.

AWNL reserves the right to make any changes to this Natural Stone Disclaimer and to other terms and conditions set within this site at any time, without giving prior notice.

All product images and pictures on our website are put in place to give you a general idea about the color and veining variations in the stone and/or product. Misconceptions sometimes occur because of the following reasons:

  • Natural Stone usually varies from one manufacturing line to another.
  • Due to changes in lighting, a product may appear different in pictures than it does in real life.
  • Computer monitors sometimes interpret colors differently.

We are always working to improve our pictures to manifest them as best as possible. Due to the difficulty of capturing all the details and finishes for our products, we cannot ensure the real item in your hand is 100% same with the images online.

That being said, we are always here to help. Please feel free to contact us at support@awnl.net