Repair & Replacement Sevice

Free Shipping

Complimentary Global Delivery on Orders Over $100. Local delivery or postal service (PostNord / USPS).

• Standard: 2-7 business days (up to 15)
• During Holidays: 7-10 business days (up to 20)

*For international shipments utilizing PostNord services, the domestic delivery portion will be handled by your local postal service, and tracking information can be found on the Track My Order page.

Speedy Shipping

Express options via FedEx/DHL.

• Swift Processing: 1-3 business days.
• Quick Arrival: 5-7 business days.

*Track your order within 48-72 hours.

*Assistance Needed? Our customer service is here for urgent needs and delivery queries.

Easy Returns and Exchanges

• Return Policy: New, unopened items eligible for return within 30 days for a full refund. Custom products, sale items, and gift cards are non-refundable.
• Shipping Refunds: Costs covered if the return is due to our error or a defective item.
• Refund Processing: Typically within four weeks from the return shipment date.

Initiating a Return

1. Reach out at info@awnl.se or chat with us online.
2. Provide photos showing the item's good condition.
3. Follow our instructions for returning your package.

* Returns without prior notification will not be accepted.